Essential À-la-carte Managed Services
Essential and Individual IT services that target a specific need, allowing you to select only the services you require for an Affordable, Flat Monthly Fee.
Essential IT SupportManaged Anti-virusManaged Anti-spamManaged BackupManaged ReplicationManaged Audit |
Our team of field engineers and NOC support group are available to assist with all your day-to-day IT support or project requirements.
Total desktop security solution including Anti-virus, Anti-malware and Hosted Intrusion Protection (Firewall)
80% of all viruses are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users
Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss. Apply industry best-practices for the protection of your data against loss through regular on-site backup.
An off site replication of your data provides an additional layer of protection in the event of a disaster at your site. Critical data and restore information is housed with our secure data-center partners.
Meet security, audit and regulatory compliance requirements. Regular audits provide you with periodic assessments of your network vulnerability, compliance and configuration status
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$2/DEVICE
$3/DEVICE
$2/MAILBOX
$150/SERVER
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Core Security
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Core Desktop
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Service Desk
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12-month agreement required + on-boarding fee (equivalent to 1.5x1st-month base services)
Service Level Agreement Window (SLAW): Mon. – Fri. 9 a.m – 5 p.m**^~
*Hourly rate discounted from $125/hr to $120/hr (30-min base charge for remote; 60-min base charge for onsite + $16.50 fee per arrival)
**After Hours rate of $175/hr for support starting before 9AM; continuing past/starting after 5PM
^Weekend rate of $200/hr w/1hr minimum per incident (support available from 11AM-3PM only)
~No Holiday Support Available; Next Business Day only
Service Level Agreement Window (SLAW): Mon. – Fri. 9 a.m – 5 p.m**^~
*Hourly rate discounted from $125/hr to $120/hr (30-min base charge for remote; 60-min base charge for onsite + $16.50 fee per arrival)
**After Hours rate of $175/hr for support starting before 9AM; continuing past/starting after 5PM
^Weekend rate of $200/hr w/1hr minimum per incident (support available from 11AM-3PM only)
~No Holiday Support Available; Next Business Day only