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Sacramento Managed Services - Experienced and Affordable IT
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Why choose managed Services?

  • Peace of Mind: You can relax and rest assured that our IT experts are working on your network and making sure things are running smoothly all the time.
  • Transparency: Have a CIO level view of your network. Reports are available to you monthly to keep you informed.
  • Fix Your IT Expenses: Stop wondering what you are going to spend each month on IT and create a budget with this program.
  • Unlimited Helpdesk Support: Our engineers will work to solve your issues for NO ADDITIONAL COST with this solution. (*^~SEE BELOW FOR RESTRICTIONS)

Our Approach:

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Assess
Detailed analysis of your current environment, reporting on issues and actionable items.

On-Board
Initial maintenance activities, projects and remediation required to stabilize your technology.

Manage
Ongoing delivery of monitoring & maintenance designed to keep your business optimized.

Protect
Application of industry best practices for security & backup management.

Optimize
Enterprise class technology and staff to keep your infrastructure optimized. Critical issues are identified, reported and resolved in real time.


Our Services: Flexible solutions to meet your needs

À-la-carte
(Hourly Customers and/or IT augmentation)

Essential and Individual IT services that target a specific need, allowing you to select only the services you require.

View Features & Options
Support Availability Window (SAW):
Mon. – Fri. 9 a.m – 5 p.m*^
Excludes Holidays

*After Hours rate of $175/hr for support starting before 9AM; continuing past/starting after 5PM

^Weekend rate of $200/hr w/
1hr minimum per incident (support available from 11AM-3PM only)

Proactive
(Partially Managed; best for 2+ users)

Management plan designed to support key IT systems.  Delivers value through operational reliability and preventing issues.

Discover Purpose & Features
Service Level Agreement Window (SLAW):
Mon. – Fri. 8:30 a.m – 5:30 p.m*^
Holiday Support~

*After Hours rate of $150/hr for support starting before 9AM; continuing past/starting after 5:30PM

^Weekend rate of $175/hr w/1hr minimum per incident (support available from 11AM-3PM only)

~Holiday Rate of $250/hr (1hr minimum per incident)

Concierge
(Fully-Managed; best for 5+ users)

Fully outsourced solutions, designed to fulfill an organizations entire IT and advisory requirements.

Discover Features & Value
Service Level Agreement Window (SLAW):
Monitoring 60x24x7*^
Holiday Support~

*^Support/Helpdesk 
hours are 8:30AM to 6:30PM, M-F; support outside this windows is negotiated with each Managed Services Agreement

~DISCOUNTED Holiday Rate of $200/hr (1hr minimum per incident)


© 2014 - 2017 Sacramento Managed Services | a Division of Peabody Holding Company, Inc. All rights reserved